Before You Send an Email
✅ Check the university website.
✅ Check the Academic Calendar.
✅ Check the information you have already received by email.
✅ Make sure you are contacting the correct office or department.
✅ Avoid sending the same enquiry to multiple recipients.
If you are not sure whom to contact, first check the university website or the information provided in previous emails.
In your email, always include:
- A formal greetings
- Your full name
- Your Neptun code
- Your programme name and year of study (if relevant)
- A brief expalantion of your request
- Any relevant details
- A closing remarks
- Your signature
Good example:
Dear Student Services Team,
My name is Jane Smith (Neptun code: ABC123), a first-year student in the International Business Economics programme.
I would like to ask about the tuition fee payment process for the upcoming semester.
Thank you for your assistance.
Kind regards,
Jane Smith
How NOT TO send an email:
Hi, I request you to send information about tutiton fee payment.
Pro tip:
Before sending an email, ask yourself:
✅ Have I checked the university website?
✅ Have I checked my previous emails?
✅ Have I checked the Academic Calendar?
In many cases, the answer to your question may already be available there.